Terms of service
General Terms and Conditions of Hoofgold UG
§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that predominantly are neither attributable to their commercial nor their independent professional activity (§ 13 BGB).
§2 Conclusion of a Contract, Storage of the Contract Text
(1) The following regulations regarding the conclusion of the contract apply to orders made through our online shop https://www.hoofgold.de.
(2) In the case of a contract conclusion, the contract is concluded with
Hoofgold UG
Olaf Optenplatz
Weihersfeld 38
D-41379 Brüggen
Commercial Register Number HRB 17251
Register Court: Krefeld District Court
(3) The presentation of goods in our online shop does not constitute a legally binding offer from us but is only a non-binding invitation to the consumer to place an order. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order process includes the following steps:
- Selection of the desired goods
- Confirming by clicking the “Add to Cart” button
- Reviewing the details in the shopping cart
- Clicking the “Checkout” button
- Logging in to the online shop after registration and entering login details (email address and password)
- Final review or correction of the entered data
- Binding submission of the order by clicking the “Order with Obligation to Pay” or “Buy” button
Before the binding submission of the order, the consumer can return to the page on which the customer’s data is collected by using the “Back” button in their browser and correct any input errors or cancel the order process by closing the browser. We confirm receipt of the order immediately by an automatically generated email (“Order Confirmation”). This acceptance constitutes the acceptance of your offer.
(5) Storage of the Contract Text for orders via our online shop: We will send you the order data and our Terms and Conditions by email. You can view the Terms and Conditions at any time also at https://www.hoofgold.de/Informationen/AGB-s//. For security reasons, your order data will no longer be accessible online.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The prices stated include statutory VAT and other price components. Shipping costs are additional.
(2) The consumer can choose to pay via prepayment or PayPal.
(3) If the consumer chooses prepayment, they are obligated to pay the purchase price immediately after the conclusion of the contract.
§4 Delivery
(1) Unless otherwise stated clearly in the product description, all items offered by us are ready for shipment immediately. Delivery will be made at the latest within 5 working days. The delivery period for prepayment starts the day after the payment order is sent to the bank commissioned with the transfer, and for all other payment methods, it starts the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday at the delivery location, the period ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer only upon delivery of the item to the buyer in the case of a shipment purchase.
§5 Retention of Title
We retain ownership of the goods until the full payment of the purchase price.
§6 Right of Withdrawal for Consumers
Right of Withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.
To exercise your right of withdrawal, you must inform us
Hoofgold UG
Olaf Optenplatz
Weihersfeld 38
D-41379 Brüggen
Email: info@hoofgold.de
by means of a clear statement (e.g., a letter sent by mail, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), immediately and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment as you used for the original transaction unless we have expressly agreed otherwise; in no event will you be charged fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods promptly and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
End of Withdrawal Instruction
§7 Withdrawal Form
Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To: Hoofgold UG
Olaf Optenplatz
Weihersfeld 38
D-41379 Brüggen
Email: info@hoofgold.de
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if sent by mail)
Date
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Language of the Contract
The contract language is exclusively German.